WL1 - Welcome

Welcome to the Delaware Department of Labor, Division of Unemployment Insurance. We strive to serve the community of unemployed individuals in Delaware during a period of uncertainty by providing transparent customer service, timely processing of claims, and fair adjudication. This is the site for filing your initial claim for unemployment insurance benefits.

How to file your Initial Claim for Unemployment Insurance Benefits Online
You will press the “Start My Claim Now” button, to start filing your claim for unemployment insurance benefits online.

You should press the "Assurances" button to learn about how the Department will keep your information private and secure.

If you are an unemployed worker, you can file an initial claim for unemployment insurance benefits online.

Need help?
If you are having problems using this site or need to contact The Department’s unemployment staff, automated hotlines, or the local offices, please press the "Contact" button.

If you want to speak to a Live Agent, click here.

If you are having issues with using the website or you have questions for the Support Staff, click here.

Who Can File?
You can only file a claim if you currently reside in the United States. Please select the button below, if you understand you MUST reside in the United States to file a claim


TeleBenefits
If you select “TeleBenefits” (telephone) as the method to file for your weekly unemployment payment, you must call in each week as indicated in “Your Guide to Unemployment Insurance Benefits”. Please make sure to read this guide immediately.


WebBenefits
If you select “WebBenefits” (Internet) as the method to file for your weekly unemployment payment, you must log on to https://uicc.delawareworks.com/mobile/Login.aspx each week and follow the instructions provided.


Direct Deposit / Debit Card
In order to receive Unemployment Insurance Benefits, you must select a method to receive your benefits payment.

There are two choices: Direct Deposit or Prepaid Debit Card.

Direct Deposit means your benefits will be deposited directly to your own existing bank account. Please be prepared to provide your bank account information during enrollment.

Prepaid Debit Card means you will receive your benefits on a debit card mailed to you by a third-party vendor. Prepaid Debit cards can be used at ATMs and merchants that accept prepaid debit cards for payment.

Federal Law requires that any fees related to using your prepaid debit card are disclosed to you before you select the prepaid debit card as the method to receive your benefits payment.

Be sure to review before selecting debit card.

Please read and acknowledge that you have reviewed.